Accessibility Statement

Last updated: January 2026

1. Introduction and Commitment

GaletAI is committed to ensuring digital accessibility for all people, including those with disabilities. We are continually improving the user experience for everyone and applying relevant accessibility standards to ensure our website is accessible to the widest possible audience.

This Accessibility Statement applies to the following domains:

  • galetai.com
  • galetai.pl
  • anixai.com
  • anixai.pl

We strive to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 at Level AA, as well as comply with the EU Web Accessibility Directive (2016/2102) and Polish accessibility legislation.

2. Applicable Standards and Legal Framework

2.1. International Standards

Our website aims to comply with the following internationally recognized accessibility standards:

  • WCAG 2.1 Level AA: Web Content Accessibility Guidelines published by the World Wide Web Consortium (W3C), providing recommendations for making web content more accessible to people with disabilities.
  • EN 301 549: European standard for accessibility requirements for ICT products and services, harmonized with WCAG 2.1.
  • ARIA (Accessible Rich Internet Applications): Technical specification for enhancing accessibility of dynamic web content and user interface components.

2.2. European Union Directives

We comply with:

  • EU Web Accessibility Directive (2016/2102): Requires public sector websites and mobile applications to be accessible to people with disabilities.
  • European Accessibility Act (Directive 2019/882): Establishes accessibility requirements for products and services, including websites and mobile applications for certain commercial entities (applicable from June 2025).

2.3. Polish Legislation

In Poland, we comply with:

  • Ustawa o dostępności cyfrowej stron internetowych i aplikacji mobilnych podmiotów publicznych (Act on Digital Accessibility of Websites and Mobile Applications of Public Entities) while GaletAI is a private entity, we voluntarily adopt these standards as best practice.
  • Ustawa o zapewnianiu dostępności osobom ze szczególnymi potrzebami (Act on Ensuring Accessibility for Persons with Special Needs) – accessibility obligations for certain services and facilities.

3. Current Accessibility Features

Our website incorporates numerous accessibility features designed to enhance usability for all visitors, including those using assistive technologies:

3.1. Perceivable Content

  • Text Alternatives: All non-text content (images, icons, graphics) includes descriptive alternative text (alt attributes) for screen readers, except where images are purely decorative.
  • Color Contrast: We maintain a minimum contrast ratio of 4.5:1 for normal text and 3:1 for large text, ensuring readability for users with visual impairments or color blindness.
  • Resizable Text: Text can be resized up to 200% without loss of content or functionality using browser zoom controls.
  • Responsive Design: Our website adapts to different screen sizes and orientations, supporting desktop, tablet, and mobile devices.
  • Captions and Transcripts: Video content (where present) includes captions, and audio content includes text transcripts where feasible.
  • Meaningful Sequence: Content is structured in a logical reading order that makes sense when accessed linearly by screen readers.

3.2. Operable Interface

  • Keyboard Navigation: All interactive elements (links, buttons, forms, menus) are fully accessible via keyboard using Tab, Enter, Space, and Arrow keys.
  • Focus Indicators: Visible focus indicators highlight the currently selected element when navigating by keyboard, ensuring users know where they are on the page.
  • Skip Navigation Links: "Skip to main content" links allow keyboard and screen reader users to bypass repetitive navigation menus.
  • No Keyboard Traps: Users can navigate to and from all page elements using only the keyboard without getting stuck.
  • Sufficient Time: Where time limits exist (eg. session timeouts), users receive adequate warning and the ability to extend or disable time limits.
  • Seizure Prevention: We avoid content that flashes more than three times per second to prevent triggering photosensitive seizures.
  • Consistent Navigation: Navigation menus and interactive elements appear in consistent locations across pages.

3.3. Understandable Information

  • Language Declaration: Page language is declared in HTML (lang attribute) to help screen readers pronounce content correctly.
  • Readable Text: We use clear, plain language wherever possible and avoid unnecessary jargon. Complex terms are explained or linked to definitions.
  • Predictable Behavior: Interactive elements behave in predictable ways; changes of context occur only when users explicitly request them (e.g., clicking a button).
  • Input Assistance: Forms provide clear labels, instructions, and error messages. Required fields are clearly marked, and errors are described with suggestions for correction.
  • Error Prevention: For forms requiring important submissions (e.g., legal agreements, data deletion), users can review, confirm, and correct information before final submission.

3.4. Robust and Compatible

  • Valid HTML: We use semantic HTML5 markup and validate code to ensure compatibility with current and future assistive technologies.
  • ARIA Landmarks: Proper use of ARIA roles and landmarks (navigation, main, complementary, contentinfo) helps screen reader users understand page structure.
  • Assistive Technology Compatibility: Our website is tested with popular screen readers (NVDA, JAWS, VoiceOver) and works across major browsers (Chrome, Firefox, Safari, Edge).
  • Progressive Enhancement: Core content and functionality remain accessible even if JavaScript or CSS fail to load.

4. Known Limitations and Work in Progress

While we strive for full accessibility, we acknowledge the following areas where improvements are ongoing:

4.1. Third-Party Content and Integrations

  • Embedded Content: Third-party widgets, plugins, or embedded content (e.g., social media feeds, video players from external platforms) may not fully meet accessibility standards. We are working with vendors to improve accessibility or find alternative solutions.
  • PDFs and Documents: Some downloadable documents (PDFs, presentations) may not be fully accessible. We are in the process of remediating older files and ensuring new documents are created accessibly from the outset.
  • Interactive Demos: Certain interactive demonstrations or beta features (ANIXAI, AILOJZ demos) are under active development and may have accessibility limitations. We are prioritizing accessibility in these experimental features.

4.2. AI-Generated Content

  • Alt Text Quality: Some AI-generated images may have automatically generated alt text that lacks context or precision. We review and manually improve alt text where feasible.
  • Complex Visualizations: AI-powered data visualizations or interactive charts may require additional accessibility enhancements (e.g., data tables, text descriptions). We are implementing text alternatives for complex graphics.

4.3. Ongoing Improvements

We are actively working on the following enhancements:

  • Conducting comprehensive WCAG 2.1 Level AA audits across all pages
  • Implementing automated accessibility testing in our development pipeline
  • Providing text transcripts for all audio and video content
  • Improving form validation and error messaging
  • Enhancing mobile accessibility and touch target sizes
  • Ensuring all interactive AI features (chatbots, live demos) are keyboard and screen reader accessible

4.4. Infrastructure and software solutions provided by Zoho Corporation

GaletAI leverages infrastructure and software solutions provided by Zoho Corporation. We choose partners who share our commitment to digital inclusion and security. Zoho’s systems are regularly audited and conform to the following international standards:

  • Business Continuity: ISO 22301:2019 (BCMS)
  • Accessibility: Web Content Accessibility Guidelines (WCAG) compliance.
  • Security & Privacy: ISO/IEC 27001, 27017, 27018, and ISO/IEC 27701:2019.
  • Operational Excellence: SOC 1, SOC 2 Type 2, and SOC 2 + HIPAA Type 2.

Note: These certifications apply to the underlying infrastructure provided by Zoho. GaletAI ensures that our integration of these services meets the accessibility goals outlined in this statement.

5. Assistive Technologies and Browser Compatibility

5.1. Supported Assistive Technologies

Our website is designed to work with the following assistive technologies:

  • Screen Readers: NVDA (Windows), JAWS (Windows), VoiceOver (macOS/iOS), TalkBack (Android), Narrator (Windows)
  • Screen Magnification: ZoomText, Windows Magnifier, macOS Zoom, browser zoom functions
  • Voice Recognition: Dragon NaturallySpeaking, Windows Speech Recognition, macOS Dictation
  • Keyboard Navigation: Full functionality accessible via keyboard for users unable to use a mouse
  • Alternative Input Devices: Switch controls, eye-tracking devices, adaptive keyboards

5.2. Browser Compatibility

Our website is tested and optimized for accessibility in the following browsers (latest stable versions):

  • Google Chrome (Windows, macOS, Linux, Android, iOS)
  • Mozilla Firefox (Windows, macOS, Linux)
  • Microsoft Edge (Windows, macOS)
  • Safari (macOS, iOS)
  • Opera (Windows, macOS)

Note: Using outdated browsers or browser versions may result in reduced accessibility. We recommend keeping your browser updated to the latest version for optimal experience.

6. Testing and Evaluation Methods

We employ multiple methods to evaluate and maintain the accessibility of our website:

6.1. Automated Testing

  • Axe DevTools: Browser extension for identifying WCAG violations during development
  • WAVE (Web Accessibility Evaluation Tool): Automated accessibility checker for identifying errors and warnings
  • Lighthouse: Google's automated tool for auditing performance, accessibility, and best practices
  • Pa11y: Continuous integration testing for accessibility issues in production

6.2. Manual Testing

  • Keyboard-Only Navigation: Testing all functionality without a mouse to ensure full keyboard accessibility
  • Screen Reader Testing: Regular evaluation with NVDA, JAWS, and VoiceOver to verify content is announced correctly
  • Color Contrast Analysis: Manual verification of text and background color combinations using contrast checkers
  • Zoom and Reflow Testing: Ensuring content remains usable at 200% zoom and reflows appropriately on different screen sizes

6.3. User Testing

  • Accessibility Consultants: Periodic reviews by third-party accessibility experts
  • User Feedback: We actively seek feedback from users with disabilities to identify barriers and prioritize improvements
  • Beta Testing Programs: Inclusion of accessibility testing in early access and beta programs for new features

7. Accessibility Features for Specific Disabilities

7.1. Visual Disabilities

For users who are blind, have low vision, or are colorblind:

  • Comprehensive screen reader support with descriptive alt text and ARIA labels
  • High contrast ratios meeting WCAG AA standards (4.5:1 minimum)
  • Text resize capability up to 200% without horizontal scrolling
  • Information conveyed by color is also available through text or patterns
  • Focus indicators clearly visible when navigating by keyboard
  • Compatibility with screen magnification software

7.2. Hearing Disabilities

For users who are deaf or hard of hearing:

  • Video content includes captions (where applicable)
  • Audio content is supplemented with text transcripts
  • Visual alerts and notifications supplement audio cues
  • No information is conveyed through audio alone

7.3. Motor Disabilities

For users with limited mobility or dexterity:

  • Full keyboard navigation without requiring precise mouse movements
  • Large clickable areas for buttons and links (minimum 44x44 pixels for touch targets)
  • No time-sensitive interactions or sufficient time provided with warnings
  • Compatible with voice recognition software and alternative input devices
  • Forms designed to minimize typing requirements where possible (e.g., dropdowns, checkboxes)

7.4. Cognitive Disabilities

For users with cognitive, learning, or neurological disabilities:

  • Clear, consistent navigation and page layout across the website
  • Plain language and avoidance of unnecessary complexity
  • Descriptive headings and labels that clearly convey purpose
  • Error messages that clearly explain issues and how to fix them
  • Ability to pause, stop, or hide moving or auto-updating content
  • No content that flashes or could trigger seizures

8. Contact and Feedback

We welcome feedback on the accessibility of our website. If you encounter accessibility barriers, have suggestions for improvement, or need assistance accessing content, please contact us:

8.1. Accessibility Contact Information

8.2. Response Time

We aim to respond to all accessibility inquiries within 5 business days. For urgent accessibility issues preventing you from accessing critical content or services, please indicate "URGENT" in your message subject line, and we will prioritize your request.

8.3. Alternative Formats

If you require information from this website in an alternative format (e.g., large print, audio, braille, accessible PDF), please contact us at [email protected] and specify:

  • The specific content or document you need
  • Your preferred format
  • Any assistive technology you use

We will make reasonable efforts to provide the content in your requested format within 10 business days.

9. Formal Complaints and Enforcement

9.1. Internal Complaint Process

If you are not satisfied with our response to an accessibility issue, you may escalate your complaint by emailing [email protected] (Data Protection Officer) or [email protected] with:

  • A description of the accessibility barrier
  • The page or feature affected (URL if possible)
  • The assistive technology you were using
  • Any previous correspondence regarding the issue

We will investigate and respond within 15 business days.

9.2. External Enforcement (Poland)

If you believe we have failed to meet accessibility obligations under Polish law, you may contact:

Biuro Pełnomocnika Rządu do Spraw Osób Niepełnosprawnych
(Office of the Government Plenipotentiary for Disabled Persons)
ul. Kopernika 36/40
00-924 Warszawa, Poland
Phone: +48 22 250 17 41
Website: gov.pl/web/niepelnosprawni

9.3. European Commission (EU-wide)

For issues related to EU Web Accessibility Directive compliance, you may contact the European Commission:

Website: European Commission - Have Your Say

10. Continuous Improvement and Updates

Accessibility is an ongoing commitment, not a one-time effort. We continuously work to improve the accessibility of our website through:

  • Regular Audits: Quarterly accessibility audits of existing and new content
  • Staff Training: Ongoing training for developers, designers, and content creators on accessibility best practices and WCAG guidelines
  • Development Standards: Accessibility requirements integrated into our development lifecycle and coding standards
  • User Research: Incorporating feedback from users with disabilities into design and development decisions
  • Technology Updates: Staying current with evolving assistive technologies and accessibility standards
  • Third-Party Vendor Management: Requiring accessibility commitments from third-party service providers and plugin developers

10.1. Accessibility Roadmap

Our planned accessibility improvements for 2025-2026 include:

  • Q1 2025: Comprehensive WCAG 2.1 Level AA audit and remediation of identified issues
  • Q2 2025: Implementation of automated accessibility testing in CI/CD pipeline
  • Q3 2025: Accessibility enhancements for ANIXAI and AILOJZ interactive demos
  • Q4 2025: User testing with individuals with disabilities and implementation of feedback
  • Q1 2026: Preparation for full compliance with European Accessibility Act requirements

11. Accessibility Statement Updates

This Accessibility Statement was last reviewed and updated on December 18, 2025. We review and update this statement at least once per year, or whenever significant changes are made to our website or accessibility features.

We will notify users of material changes to this statement through:

  • A notice on our website homepage
  • Email notifications to registered users (if applicable)
  • Updates to the "Last Reviewed" date below

12. Additional Resources

For more information about web accessibility and assistive technologies, we recommend the following resources:

13. Technical Specifications

The accessibility of our website relies on the following technologies to work with the particular combination of web browser and assistive technologies or plugins installed on your computer:

  • HTML5: Semantic markup for structure and meaning
  • CSS3: Responsive design and visual presentation separated from content
  • JavaScript: Enhanced interactivity with progressive enhancement (core functionality available without JavaScript)
  • WAI ARIA: Accessible Rich Internet Applications attributes for dynamic content
  • SVG: Scalable vector graphics with text alternatives

These technologies are relied upon for conformance with the accessibility standards used.

14. Acknowledgments

We acknowledge that accessibility is a continuous journey requiring ongoing effort, collaboration, and user feedback. We are grateful to:

  • Users who have provided valuable feedback on accessibility barriers
  • Accessibility consultants and auditors who have helped identify improvement opportunities
  • The W3C Web Accessibility Initiative for developing comprehensive accessibility standards
  • The open-source community for creating accessible components and tools
  • Advocacy organizations working to promote digital inclusion

Last Reviewed: January 21, 2026
Next Scheduled Review: December 2026
Version: 1.1