Terms and Conditions

1. Introduction and Acceptance of Terms

Welcome to GaletAI.com (the "Website"), operated by GaletAI ("we", "us", "our", "Company"). These Terms of Service ("Terms") govern your access to and use of our website, products, services, and any associated software or applications.

By accessing or using this Website, you acknowledge that you have read, understood, and agree to be bound by these Terms, our Privacy Policy, our Cookie Policy, and our AI Disclaimer. If you do not agree to these Terms, you must not use this Website or our services.

Important: Our Privacy Policy provides detailed information about how we collect, process, and protect your personal data in compliance with GDPR and applicable data protection laws. These Terms complement the Privacy Policy by establishing the legal framework for your use of our services, intellectual property rights, liability limitations, and other contractual matters.

2. Proprietary Names, Trademarks, and Intellectual Property

2.1. Protected Designations

The following names, brands, and designations are proprietary to GaletAI and are protected by trademark law, copyright, trade secret provisions, and other intellectual property rights:

ANIXAI – Our flagship artificial intelligence platform
GALETAI – Our corporate identity and brand
AILOJZ – Our modular AI ecosystem and integration framework
DENISEPRT90 – Proprietary technology component
GALETVISION – Computer vision and visual AI solutions
GALETAIM – AI management and orchestration platform
ANIXDNA – Core AI architecture and knowledge framework
DATALONDER – Data processing and analytics engine
TNTPRT90 – Technical infrastructure component
TNTPRT90v2 – Advanced iteration of technical infrastructure

AILOJZ Note: AILOJZ is written (letter by letter): UPPERCASE: A I L O J Z, LOWERCASE: a i l o j z

Historical Note: Certain proprietary designations and underlying concepts within our technology portfolio have origins dating back to 1994, representing decades of continuous research, development, and innovation. These legacy components form the foundation of our current solutions and are subject to comprehensive intellectual property protection.

2.2. Know-How and Trade Secrets

Our products, methodologies, algorithms, training data, system architectures, and business processes constitute valuable know-how and trade secrets. Unauthorized access, reverse engineering, reproduction, or disclosure of these proprietary elements is strictly prohibited and may result in legal action.

2.3. Licensing and Usage Restrictions

All trademarks, service marks, logos, and trade names displayed on this Website are the property of GaletAI or their respective owners. You may not use, copy, reproduce, or display any of these marks without prior written permission. Any unauthorized use may violate trademark, copyright, and other applicable laws.

3. Product Availability and Access Rights

3.1. Non-Public Status

The products and solutions referenced on this Website including but not limited to ANIXAI, AILOJZ, and associated technologies—are currently may not be fully available for public commercial use. These systems are:

Under active development, testing, and validation
Available exclusively to authorized personnel, invited testers, research partners, and beta participants
Subject to separate licensing agreements, non-disclosure agreements (NDAs), and usage terms
Provided on a limited, invitation-only basis for evaluation and research purposes

3.2. Separate Product Terms and Licenses

Important Notice: If you gain access to any of our publicly or privately distributed tools, software, applications, or AI systems, your use is governed by the specific license agreement, end-user license agreement (EULA), terms of use, or regulatory framework accompanying that product. Such product-specific terms supersede these general Terms of Service in case of conflict regarding product functionality and usage rights.

By using any GaletAI product or service, you agree to comply with its applicable licensing terms, which may include:

Restrictions on commercial use, redistribution, or modification
Requirements for attribution and proper citation
Limitations on liability and warranty disclaimers
Data processing and privacy obligations
Export control and regulatory compliance requirements

4. Third-Party Services and Integrations

To provide, secure, and optimize our Website and products, we utilize services from trusted third-party providers. These integrations are essential for functionality, security, analytics, and user experience. By using our Website, you acknowledge and accept that your interactions may involve these third-party services as described below.

4.1. Cloudflare Services

We use Cloudflare as our content delivery network (CDN), DDoS protection, and web security provider. Cloudflare processes certain data to deliver the following services:

Security and DDoS Protection: Filtering malicious traffic and preventing attacks on our infrastructure
Performance Optimization: Caching content and accelerating page load times globally
SSL/TLS Encryption: Securing data transmission between your browser and our servers
Bot Management: Detecting and mitigating automated threats and abuse
Analytics: Providing aggregated traffic statistics (IP addresses are anonymized where applicable)

Data processed by Cloudflare may include IP addresses, browser information, requested URLs, and timestamp data. For more information, review Cloudflare's Privacy Policy.

4.2. Google Services

We integrate various Google services for operational, analytical, and security purposes:

Google Analytics: To analyze website traffic, user behavior, and engagement metrics in aggregated, anonymized form. We have enabled IP anonymization and respect Do Not Track signals where feasible.
Google Workspace (formerly G Suite): For internal communication, document management, and collaboration (does not process visitor data without explicit interaction).
Google reCAPTCHA: To protect forms and interactive elements from spam and automated abuse. This service analyzes user interactions and may process IP addresses and browser fingerprints.
Google Cloud Platform (GCP): For hosting infrastructure, data processing, and AI/ML workloads, subject to stringent security controls and data processing agreements compliant with GDPR.

Google services are implemented in accordance with GDPR requirements, including Data Processing Agreements (DPAs) and Standard Contractual Clauses (SCCs) where necessary. For details, see Google's Privacy Policy.

4.3. Microsoft Services

We utilize Microsoft solutions for specific operational and analytical functions:

Microsoft Azure: Cloud infrastructure for hosting, data storage, and AI processing, with compliance certifications including ISO 27001, SOC 2, and GDPR.
Microsoft Clarity: Website analytics tool providing heatmaps, session recordings, and user journey insights to improve user experience. Data is processed in accordance with GDPR.
Microsoft 365: Internal productivity tools (email, document collaboration) that do not directly process visitor data unless you explicitly interact with us via these channels.
Azure Security Services: Threat detection, identity management, and security monitoring to protect our infrastructure and user data.

Microsoft services are governed by robust data protection frameworks. For more information, consult Microsoft's Privacy Statement.

4.4. Data Transfers and Compliance

Some of the third-party services mentioned above may involve data transfers outside the European Economic Area (EEA). Where such transfers occur, we ensure compliance with GDPR Chapter V through:

Standard Contractual Clauses (SCCs) approved by the European Commission
Adequacy decisions recognizing equivalent data protection standards
Binding Corporate Rules (BCRs) and Privacy Shield successor frameworks (where applicable)
Technical and organizational measures to safeguard data security

No Sale of Data: We do not sell, rent, or trade your personal data to third parties for marketing purposes. Third-party services are engaged solely as data processors acting on our behalf under contractual obligations to protect your data.

5. Open Source Software and Licensing

5.1. Use of Open Source Components

Our products and infrastructure utilize various open source software (OSS) components and libraries. We are committed to compliance with open source licenses and contributing back to the community where appropriate.

Open source software used in our systems may be licensed under various terms, including but not limited to:

MIT License: Permissive license allowing reuse with minimal restrictions
Apache License 2.0: Permissive license with explicit patent grant protections
GNU General Public License (GPL v2/v3): Copyleft license requiring derivative works to be open sourced under compatible terms
BSD Licenses (2-Clause, 3-Clause): Permissive licenses with attribution requirements
Mozilla Public License (MPL): Weak copyleft license for file level modifications
Creative Commons Licenses: For documentation, datasets, and non-software content

5.2. Attribution and Compliance

Where open source licenses require attribution or disclosure, we maintain compliance documentation. If you receive our software or derivatives thereof, accompanying documentation will identify open source components and their respective licenses.

For publicly distributed software, we include a LICENSE file and/or NOTICE file in the repository or distribution package listing all open source dependencies and their terms.

5.3. Contributions and Upstream Projects

GaletAI may contribute improvements, bug fixes, or enhancements back to open source projects we utilize, in accordance with our corporate open source policy and the governance models of those projects.

6. AI-Generated Content and Human Oversight

Transparency Notice: Certain content on this Website—including but not limited to blog posts, product descriptions, documentation, code examples, and marketing materials may have been created with the assistance of Artificial Intelligence (AI) systems.

6.1. Human in the Loop Policy

We maintain a strict "Human in the Loop" approach to AI-generated content:

Supervision: All AI-assisted content is reviewed, edited, and approved by qualified human experts before publication
Fact-Checking: Technical accuracy and factual correctness are independently verified
Quality Control: Content is assessed for clarity, relevance, and alignment with our brand standards
Responsibility: Ultimate editorial responsibility rests with human team members, not automated systems

6.2. Content Labeling

In accordance with our AI Disclaimer and Article 50 of the EU AI Act, content that is fully AI generated without substantial human modification or that meets regulatory disclosure thresholds will be clearly labeled using one or more of the following methods:

Text disclosure (e.g., "Generated by AI" or "AI-assisted content")
Visual icon or badge indicating AI involvement
Machine-readable metadata embedded in files (C2PA, EXIF, XMP standards)

For comprehensive details on our AI transparency practices, please refer to our dedicated AI Disclaimer policy.

6.3. Limitations and Disclaimers

While we implement rigorous quality controls, AI systems may occasionally produce errors, inaccuracies, or "hallucinations." We do not guarantee the absolute accuracy of AI-assisted content and recommend verifying critical information independently. See Section 10 (Limitation of Liability) for full disclaimers.

7. Interactive Demos, Live Chat, and Data Processing

7.1. Product Demos and Mockups

This Website may feature interactive demonstrations, product mockups, prototype interfaces, or proof-of-concept implementations showcasing our technology capabilities. Important:

Separate Terms Apply: Each interactive demo, beta product, or testing environment is governed by its own specific Terms of Use, License Agreement, or Participation Agreement, which you must accept before use
Data Processing: Data you input into demos, including text prompts, uploaded files, interaction logs, and usage patterns, is processed in accordance with the demo specific privacy notice and our Privacy Policy
Non Production Environment: Demos are for evaluation purposes only and should not be used for processing sensitive, confidential, or production-critical data unless explicitly authorized
No Guarantees: Demo systems may contain bugs, limitations, or experimental features and do not represent final product quality or availability

7.2. Live Chat and Support Systems

Our Website may offer live chat functionality powered by AI assistants, chatbots, or human support agents. When using live chat:

AI Identification: You will be clearly informed if you are interacting with an AI system (in compliance with EU AI Act Article 50)
Data Collection: Chat transcripts, metadata, and interaction logs may be recorded for quality assurance, training, security, and support purposes
Personal Data: Avoid sharing sensitive personal information (eg. passwords, payment details, health data) via chat unless using a secure, authenticated channel
Retention: Chat data is retained in accordance with our Privacy Policy and may be anonymized for AI model improvement (subject to your consent where required)

7.3. Mockup and Demo-Specific Terms

For each interactive demo or mockup product available on this Website or through invitation links, dedicated terms and data processing notices will be provided. These documents specify:

What data is collected and for what purposes
How data is stored, processed, and protected
Your rights regarding data access, rectification, and deletion
Whether data is used for AI training or research
Data retention periods and deletion procedures

By using a specific demo, you agree to its governing terms in addition to these general Terms of Service.

8. Contact Form and Newsletter Data Processing

8.1. Purpose of Data Collection

When you submit information through our contact form, early access registration, newsletter signup, or inquiry forms, we process your personal data for the following purposes:

Communication: To respond to your inquiries, questions, or support requests
Early Access Program: To notify you about product launches, beta testing opportunities, or invitation-only programs (if you opt in)
Newsletter: To send periodic updates, announcements, and marketing communications (if you subscribe)
Account Management: To create and manage your account or registration for testing programs
Research and Development: To understand user needs and improve our products (in aggregated, anonymized form)

8.2. Data Collected

Depending on the form you submit, we may collect:

Email Address: Required for communication and identification
Name: To personalize communication and address you appropriately
Phone Number: Optional; collected only if you provide it for callback or urgent support
Message/Inquiry Content: The information you choose to share in the form
IP Address (Anonymized): Collected automatically for security, abuse prevention, and analytics purposes. IP addresses are anonymized (last octet masked) and are not used for individual tracking
Technical Metadata: Browser type, device information, timestamp (for security and analytics)

8.3. Legal Basis for Processing

We process your data under the following GDPR-compliant legal bases:

Consent (Art. 6(1)(a) GDPR): For newsletter subscriptions and marketing communications, where you explicitly opt in
Contract Performance (Art. 6(1)(b) GDPR): To fulfill your request for information or services
Legitimate Interest (Art. 6(1)(f) GDPR): For security monitoring, fraud prevention, and improving user experience

8.4. No Sharing with Third Parties (Unless Specified)

We do not sell, rent, or share your personal data with third-party companies for their marketing purposes. Your data is processed solely by GaletAI and our trusted service providers acting as data processors under strict contractual obligations.

Exception: If a specific form, program, or partnership explicitly discloses data sharing arrangements (e.g., joint research projects, co-hosted events), such disclosures will be clearly stated before you submit the form, and separate consent will be obtained where required.

8.5. Your Rights and Control

You have full control over your data and can exercise the following rights at any time:

Unsubscribe: Every newsletter includes an unsubscribe link; click it to stop receiving communications
Access and Rectification: Request a copy of your data or ask us to correct inaccuracies
Deletion: Request erasure of your personal data (subject to legal retention obligations)
Data Portability: Request your data in a machine-readable format
Objection: Object to processing based on legitimate interest
Withdraw Consent: Revoke consent for marketing at any time without affecting prior lawful processing

To exercise your rights, contact us at [email protected] or use our data subject request form.

8.6. Data Retention

We retain contact form and newsletter data for as long as necessary to fulfill the purposes outlined above, or until you request deletion. Typical retention periods:

Inquiries: 2 years from last contact (for customer support history)
Newsletter: Until you unsubscribe, then anonymized or deleted within 30 days
Early Access Applications: Until the program ends or you withdraw, then 1 year for statistical purposes (anonymized)

9. Errors, Beta Testing, and Pre-Release Content

9.1. Content Accuracy and Errors

Disclaimer: While we strive for accuracy, this Website may contain typographical errors, technical inaccuracies, outdated information, or incomplete content. We reserve the right to:

Correct errors or inaccuracies at any time without prior notice
Update pricing, product specifications, or availability information
Modify or remove content that violates these Terms or applicable laws

We are not liable for any errors or omissions in content, including product descriptions, technical documentation, or blog posts. Users should verify critical information independently.

9.2. Beta, Pre-Release, and Experimental Features

Products, features, or content marked as "Beta," "Alpha," "Preview," "Experimental," "Early Access," or similar designations are provided for testing and feedback purposes only. Such features:

May contain bugs, defects, or incomplete functionality
Are subject to significant changes or discontinuation without notice
May not meet the quality or reliability standards of production-ready software
Should not be used for production environments, critical applications, or sensitive data processing
Are provided "AS IS" without warranties of any kind

By participating in beta or early access programs, you acknowledge these limitations and agree to provide constructive feedback while accepting the inherent risks of pre-release software.

9.3. Research and Scientific Collaboration

GaletAI may engage in research collaborations, academic partnerships, or scientific studies involving our products or technologies. Such activities may result in:

Temporary access to experimental features or datasets
Collection of usage data, feedback, and performance metrics for research purposes
Publication of anonymized, aggregated findings in academic papers or technical reports

Participants in research programs will be provided with specific informed consent forms, research protocols, and ethical review documentation as required by institutional review boards (IRBs) and GDPR Article 89 (research exemptions).

10. Limitation of Liability and Disclaimers

10.1. No Warranties

This Website and all associated products, services, and content are provided "AS IS" and/or "AS AVAILABLE" without warranties of any kind, either express or implied, including but not limited to:

Warranties of merchantability, fitness for a particular purpose, or non-infringement
Warranties regarding accuracy, reliability, or completeness of content
Warranties that the Website will be error-free, secure, or uninterrupted

10.2. Limitation of Liability

To the maximum extent permitted by applicable law, GaletAI, its directors, employees, partners, and affiliates shall not be liable for any:

Indirect, incidental, special, consequential, or punitive damages
Loss of profits, revenue, data, or business opportunities
Damages arising from use or inability to use the Website or products
Damages resulting from AI-generated content errors, inaccuracies, or hallucinations
Damages caused by third-party services or external links

This limitation applies whether based on contract, tort (including negligence), strict liability, or any other legal theory, even if we have been advised of the possibility of such damages.

10.3. Maximum Liability Cap

In jurisdictions that do not allow exclusion of certain warranties or limitation of liability for consequential damages, our liability is limited to the maximum extent permitted by law. In no event shall our total aggregate liability exceed €100 (one hundred euros) or the amount you paid us in the 12 months preceding the claim, whichever is greater.

10.4. Indemnification

You agree to indemnify, defend, and hold harmless GaletAI and its affiliates from any claims, damages, losses, liabilities, and expenses (including reasonable legal fees) arising from:

Your violation of these Terms or applicable laws
Your misuse of our Website, products, or services
Your infringement of third party intellectual property rights
Your submission of false, misleading, or unlawful content

11. Modifications to Terms and Regulatory Compliance

11.1. Right to Modify

We reserve the right to modify, amend, or replace these Terms of Service at any time. Changes may be necessary due to:

Legal and Regulatory Requirements: Compliance with new or updated laws, regulations, or court decisions (e.g., EU AI Act, GDPR amendments, national legislation)
Business Operations: Changes to our services, product offerings, or business model
Security and Safety: Implementation of new security measures or response to emerging threats
Clarifications: Improvements to clarity, readability, or completeness of these Terms

11.2. Notice of Changes

Material changes to these Terms will be communicated through one or more of the following methods:

Prominent notice on the Website homepage
Email notification to registered users (if applicable)
In-product notifications for users of our services
Updated "Last Updated" date at the top of this document

Important: In cases where legal or regulatory deadlines require immediate compliance (e.g., enforcement of new EU regulations), changes may take effect without advance notice. Your continued use of the Website after such changes constitutes acceptance of the modified Terms.

11.3. Regulatory Compliance Statement

These Terms are designed to comply with applicable laws and regulations, including but not limited to:

EU General Data Protection Regulation (GDPR)
EU AI Act (Regulation 2024/1689)
ePrivacy Directive (2002/58/EC) and national implementations
Digital Services Act (DSA) and Digital Markets Act (DMA)
Consumer protection laws and unfair commercial practices regulations
Intellectual property laws (copyright, trademark, trade secrets)

We continuously monitor regulatory developments and adapt our Terms accordingly to maintain compliance.

12. Governing Law and Dispute Resolution

12.1. Applicable Law

These Terms shall be governed by and construed in accordance with the laws of Poland, without regard to its conflict of law provisions. EU regulations (GDPR, AI Act, etc.) apply to all users within the European Union regardless of our location.

12.2. Jurisdiction

Any disputes arising out of or relating to these Terms or your use of the Website shall be subject to the exclusive jurisdiction of the courts of Lomza, Poland, except where mandatory consumer protection laws provide otherwise.

12.3. Dispute Resolution

Before initiating formal legal proceedings, we encourage you to contact us at [email protected] to attempt to resolve disputes amicably through negotiation or mediation.

13. Miscellaneous Provisions

13.1. Severability

If any provision of these Terms is found to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect. The invalid provision shall be replaced by a valid provision that most closely reflects the original intent.

13.2. Entire Agreement

These Terms, together with our Privacy Policy, Cookie Policy, and AI Disclaimer, constitute the entire agreement between you and GaletAI regarding your use of the Website and supersede all prior agreements, understandings, or communications.

13.3. No Waiver

Our failure to enforce any provision of these Terms shall not be deemed a waiver of that provision or our right to enforce it in the future.

13.4. Assignment

You may not assign or transfer your rights or obligations under these Terms without our prior written consent. We may assign our rights and obligations to any affiliate or successor entity without restriction.

13.5. Language

These Terms are drafted in English. Translations may be provided for convenience, but in case of conflict, the English version shall prevail.

14. Contact Information

If you have questions, concerns, or requests regarding these Terms of Service, please contact us:

General Inquiries: [email protected]
Privacy Matters: [email protected]
AI Compliance: [email protected]
SOC (Security Operations Center): [email protected]
Data Protection Officer: [email protected]

We aim to respond to all inquiries within 48-72 hours during business days.

Last Updated: January 14, 2026
Effective Date: December 17, 2025
Version: 1.11